The Citizens Bank of Phila MS 11.0.5902

The Citizens Bank’s mobile app offers a seamless and secure banking experience that meets the expectations of customers in today's technology-driven marketplace. TCB Mobile allows both retail and commercial users to access their personalized banking experience whenever and wherever they choose, using tablets and smartphones. Powered by the Q2 platform, the TCB Mobile app utilizes a multi-layered and multi-device security system to ensure the protection of customers' financial information.

User Experience:

• Ensures a consistent user experience across smartphones and tablets, providing a cohesive app design that aligns with the online banking platform.
• Offers consistent workflows for all types of transactions, making it easy to navigate across different devices.
• Enables users to search for ATMs and branch locations, both before and after logging in, with turn-by-turn directions.
• Allows users to save their username for convenience and provides a password reset workflow for added security.
• Enables bill payment functionality, allowing users to conveniently pay their bills through the app.
• Facilitates commercial transactions such as ACH single payments/receipts and domestic wires, utilizing existing templates to streamline processes.